Role & responsibilities
Respond to inbound enterprise and bulk business enquiries received through website forms, Salesforce, support email IDs, referrals and other channels.
Conduct discovery conversations to understand customer requirements, business use cases, expected order value, purchase timelines and decision-making process.
Qualify prospects using the defined lead qualification framework.
Capture complete and accurate customer information within Salesforce.
Schedule meetings and ensure seamless handover of qualified opportunities to the Sales team.
Maintain lead hygiene and update chance status throughout the qualification lifecycle.
Follow up with prospects wherever additional information is required.




Maintain defined response time and qualification SLAs.
Work closely with Sales, Marketing and Customer Service teams to improve lead quality and customer experience.
Share market insights and recurring customer requirements to support business growth initiatives.

Preferred candidate profile
Graduate in any discipline.
24 years of experience in Pre-Sales, Inside Sales, Business Development, Customer Success or Lead Qualification.
Excellent verbal and written communication skills.
Experience working on CRM platforms (Salesforce preferred).

📌 Pre Sales Revenue Operations New Delhi (India)
🏢 Vouchagram India
📍 India