We are looking for a highly skilled and experienced Receptionist to join our team at UDAAN Hotels Resorts. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.

Roles and Responsibility
Manage front desk operations, including handling phone calls, emails, and walk-in visitors.
Provide exceptional customer service to guests, addressing their needs and concerns in a timely and qualified manner.
Maintain accurate records of guest interactions, transactions, and other relevant information.
Coordinate with other departments to ensure seamless service delivery to guests.
Handle complaints or issues professionally, ensuring prompt resolution and high levels of customer satisfaction.
Develop and implement effective filing systems, both physical and digital, for easy access to information.

Job Requirements
Excellent communication and interpersonal skills are required to interact effectively with guests,



colleagues, and management.
Robust problem-solving skills are necessary to handle challenging situations efficiently.
Ability to work well under pressure, managing multiple tasks simultaneously while maintaining attention to detail.
Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Robust organizational skills with the ability to prioritize tasks and manage time effectively.
A positive attitude and a commitment to delivering exceptional customer service are essential.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Receptionist New Delhi
🏢 UDAAN Hotels & Resorts
📍 New Delhi