Role: QA Lead – Retail POS (mPOS) Playwright

Location: Bangalore / Gurgaon / Noida /Hyderabad

Experience: 10+ Years

Immediate Joiners Only

Key Responsibilities
Lead the QA team and own end-to-end quality for the Retail mPOS platform.
Define and execute test strategies for Functional, Integration, SIT, Regression, and Release Testing.
Drive automation and improve test coverage across desktop, web, and API applications.
Collaborate with Product Owners, Developers, Architects, and Business stakeholders to ensure quality throughout the SDLC.
Track quality metrics, manage defects, and provide release readiness updates.
Mentor team members and promote QA best practices and continuous improvement.
Drive adoption of AI-assisted engineering practices and tools to improve test design, automation development, and overall QA productivity.
Lead a risk-based testing approach by prioritizing testing based on business impact, code changes, affected functionality, and release commitments to deliver high-quality releases with optimal use of QA resources.

Required Skills




10+ years of experience in Software Testing / Quality Engineering, with experience leading QA teams.
Solid experience in Retail POS / mPOS domain.
Hands-on experience with Windows-based application testing and its Automation.
Experience with Microsoft Dynamics 365 (D365).
Robust automation experience using:
Playwright + JavaScript
WinAppDriver
Appium +Java
Experience in API and integration testing and its automation.
Familiarity with Agile methodologies, Azure DevOps/Jira, and CI/CD.
Excellent communication and stakeholder management skills.
Experience leveraging AI-powered engineering tools (e.g., Claude Code, Devin, GitHub Copilot) to accelerate test automation, improve engineering productivity, and drive up-to-date Quality Engineering practices.

Preferred
Experience with retail peripherals (barcode scanners, receipt printers, payment terminals, cash drawers).
Experience with performance and non-functional testing.
Bachelor's degree in Computer Science, Engineering, or a related field.

📌 Qa Lead – Retail Pos Mpos Playwright Bengaluru
🏢 Innova ESI
📍 Bengaluru