Job Purpose

Job Purpose Description The Regional Collections Manager will oversee and manage the collections operations across the TN & KL region, ensuring timely recovery of outstanding dues, minimizing delinquency, and maintaining compliance with regulatory and organizational standards.

Key Responsibilities
Collections Strategy : Develop and implement effective regional collection strategies aligned with company policies.
Team Management : Lead, train, and motivate a team of collection officers and managers to achieve recovery targets.
Portfolio Monitoring : Track delinquency trends, monitor high-risk accounts, and ensure proactive measures are taken.
Compliance & Governance : Ensure adherence to RBI guidelines, company policies, and ethical collection practices.
Vendor Coordination : Manage external collection agencies, ensuring performance and compliance.
Reporting & Analytics : Prepare MIS reports, analyze collection performance, and present insights to senior management.
Customer Engagement : Handle escalated cases, negotiate settlements, and maintain customer relationships while ensuring recovery.

📌 Regional Collections Manager Tamil Nadu (India)
🏢 Aditya Birla Capital
📍 India