Candidates with experience exclusively in Telecalling, Banking, Insurance, BPO, Customer Support, or Call Center roles are not eligible for this position, Key Responsibilities Coordinate with the Sales & Marketing team for day-to-day activities. Prepare quotations, Sales orders, order acknowledgements, proforma invoices, and other sales documents. Maintain customer records and documentation.
Follow up internally with production, dispatch, accounts, and stores departments. Prepare dispatch documents and maintain records. Update ERP software with customer orders, dispatch details, and documentation.
Maintain accurate records in Excel and company software. Handle email communication with customers and internal departments. Support documentation related to domestic and export orders.