About the Role Experience: 5 to 8 yr

Location: Cochin, Trivandrum, Chennai, Bangalore

Notice Period: Immediate/ 30 day We're seeking a skilled Salesforce professional to manage platform administration, build custom integrations, and support loyalty program initiatives. This role combines hands-on Salesforce administration with Apex/API development and deployment management across environments

Key Responsibilities

Salesforce Administration

Manage and maintain Salesforce environments configuration, security, user administration, and data management

Oversee role hierarchies, profiles, permission sets, and platform governance

Conduct routine system health checks, troubleshooting, and platform optimisation

Apex & API Development

Design, build, and maintain custom APIs and integrations using Apex, REST, and SOAP

Develop scalable Apex classes, triggers, and test classes

Collaborate with cross-functional teams on internal and external system integrations

Loyalty Management

Configure and optimize Salesforce Loyalty Management programs — rules, workflows, tiers,



promotions, and member interactions

Support business teams with loyalty data analysis and customer engagement strategies

Workplace Management & Deployments

Manage change sets, metadata deployments, and CI/CD pipelines across sandbox/production

Ensure release management best practices — version control and deployment governance

Troubleshoot deployments and coordinate release schedules with stakeholders

Required Qualifications

Salesforce System Administrator Certification (ADM 201 or equivalent)

Proven experience building and consuming APIs using Salesforce Apex

Robust knowledge of Salesforce Data Model and automation tools (Flow, Process Builder, Workflow).

Hands-on experience with Salesforce Loyalty Management.

Experience with deployment tools: Change Sets, Salesforce CLI, GitHub Actions, Spinnaker, or similar

Robust analytical, problem-solving, and communication skills

📌 Salesforce Administrator Thiruvananthapuram
🏢 IBS Software
📍 Thiruvananthapuram