Role Overview The Sales Manager will lead the sales operations of the Two Wheeler dealership (Chetak) in Kannur. The role focuses on building a strong team, driving retail performance, developing customer relationships, and establishing the brand presence in the market from day one.
Key Responsibilities
Sales Performance & Target Achievement
Plan and execute monthly and annual sales targets.
Monitor daily retail performance and take corrective actions when needed.
Build a solid prospect pipeline and ensure timely follow-up.
Team Leadership
Recruit, train and guide the sales team for recent products.
Conduct regular performance reviews and support team members with field coaching.
Ensure the team follows the sales process, customer handling standards and documentation accuracy.
Market Development
Develop local market strategies to promote the brand in Kannur and nearby regions.
Handle corporate, fleet and institutional sales to improve volume.
Track competitor activity and market trends and report insights to management.
Customer Experience
Ensure every customer receives a smooth and transparent buying experience.
Manage escalated customer issues and ensure timely resolution.
Work closely with the service team for seamless delivery, handover, and after-sales coordination.
Digital & Lead Management
Oversee digital inquiries, social media leads and CRM follow-ups.
Ensure quick response time and conversion of online leads to showroom visits.
Promote specific awareness campaigns and test drive events.
Operational Excellence
Maintain showroom discipline, vehicle display standards and demo fleet readiness.
Review MIS reports, sales dashboards and submit timely updates to reporting officer.
Qualifications & Skills
Graduation in any discipline; MBA preferred.
10+ years of experience in automobile sales, with at least 3 years in a leadership role.
Strong communication, negotiation and customer-handling skills.
Ability to lead a team and deliver consistent results.
Key Attributes
Target-driven and self-motivated
Pleasant personality with good leadership qualities
Strong market awareness
Customer-focused mindset
Integrity and accountability in operations
Job Type: Full time Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits
Cell phone reimbursement
Health insurance
Work Location: In person
📌 Sales Manager Kannur
🏢 KVR Group
📍 Kannur
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