Provide L2/L3 support for desktops, laptops, printers, scanners, and peripheral devices.
Install, configure, troubleshoot, and maintain Windows operating systems and related software.
Manage Active Directory user accounts, group policies, and access permissions.
Handle Microsoft Office 365 administration and end-user support.
Support hardware troubleshooting, replacement, and preventive maintenance activities.
Diagnose and resolve complex desktop, application, and network connectivity issues.
Configure and support VPN, antivirus, email clients, and endpoint security solutions.
Manage software deployment, patch management, and operating system upgrades.
Coordinate with vendors for hardware procurement, warranty, and AMC support.




Maintain IT asset inventory and documentation.
Support LAN/WAN connectivity troubleshooting and basic network devices.
Provide remote support to users across multiple locations.
Ensure compliance with IT security policies and procedures.
Monitor ticket queues and ensure timely resolution as per SLA.
Mentor junior desktop engineers and provide technical guidance when required.

Pay: ₹360,000.00 - ₹420,000.00 per year

Perks
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Senior Desktop Support Engineer Newtown
🏢 Allied Digital Services
📍 Newtown