Key Responsibilities
Greet customers and understand their vehicle concerns.
Prepare accurate job cards and explain repair requirements.
Coordinate with workshop technicians for timely vehicle repairs.
Provide regular updates to customers regarding repair progress.
Ensure high customer satisfaction and resolve complaints professionally.
Recommend periodic maintenance, value-added services, Extended Warranty (EW), RSA, and accessories where applicable.
Coordinate with the Parts Department to ensure timely availability of parts.
Deliver vehicles after explaining the work carried out and the invoice.
Maintain documentation and achieve workshop productivity and customer satisfaction targets.

Requirements
Diploma/Degree in Automobile Engineering or relevant experience.
2–5 years of experience as a Service Advisor (Honda or other automobile dealership preferred).
Valuable communication and customer handling skills.
Basic computer knowledge and dealership software experience.
Valid driving licence preferred.

Body Shop Advisor

– Body Shop Advisor

Position: Body Shop Advisor

Key Responsibilities
Inspect accident-damaged vehicles and prepare repair estimates.




Coordinate with insurance surveyors for claim approval.
Explain repair process, timelines, and estimated costs to customers.
Open job cards and monitor repair progress until vehicle delivery.
Coordinate with Body Shop, Paint Shop, and Parts Department for smooth operations.
Follow up for insurance approvals and parts availability.
Ensure quality inspection before vehicle delivery.
Handle customer complaints and maintain high customer satisfaction.
Achieve body shop sales, insurance, and productivity targets.
Maintain complete documentation related to insurance claims and repairs.

Requirements
Diploma/Degree in Automobile Engineering or relevant experience.
2–5 years of experience in a Body Shop/Insurance Claims role at an automobile dealership.
Knowledge of insurance claim procedures and accident repairs.
Valuable communication and customer handling skills.
Basic computer knowledge and valid driving licence preferred.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Service Advisor And Body Shop Advisor Sangrur
🏢 Lally Motors
📍 Sangrur