Gandhi Nagar, Gujarat

Job Summary

Mainframe support senior is responsible highlevel technical support in mainframe systems applications ,resolving complex issues , implementing inprovements

This role act as a bridge between junior team memberber and team lead, ensuring smooth operations

Provide the help to freshers and train them for batch application and Abend solving

Key Responsibilities

1.Monitor batch schedules (CA-7/TWS/Control-M), job abends, spools (JES2/3), and SLA adherence.

2.Provide the expert level support for mainframe batch cycle processing

3.Analyze incidents and defects, perform code-level fixes in COBOL, JCL, DB2, CICS.

4.Troubleshoot and resolve the complex issues occurred in batch cycle

5.Mentor junior team members and provide technical guidance

6.Collaborate with other teams to ensure seamless operations





Skill Requirements

Mandatory Skill competency :

jcl : - Intermediate cobol : -Advanced db2 : - Intermediate cics : - Intermediate probelm solving : - Advanced communication skills : - Intermediate incident management : -Intermediate

Other Requirements
Itil Foundation Certification Is Recommended But

Not Mandatory.
Optional Certifications In Relevant Product Support Technologies Are Valuable For This Role.
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📌 Senior Support Engineer It Operations Gandhinagar
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