Service Desk Engineer Freshers Be/b Tech Voice Process Pune B'lore Hyd Bengaluru

Service Desk Engineer Freshers Be/b Tech Voice Process Pune B'lore Hyd Bengaluru

30 Jul
|
White Horse Manpower Consultancy
|
Bengaluru

30 Jul

White Horse Manpower Consultancy

Bengaluru

Provide Level-1 technical support to international customers through voice calls

Troubleshoot hardware, software, Office 365 related issues

Log, track, update, resolve incidents using ticketing tools

Escalate unresolved issues to higher support teams

Required Candidate profile

Maintain proper documentation of incidents and resolutions.

Deliver excellent customer service while adhering to SLAs.

Basic knowledge of Technical Support.

Knowledge of Microsoft Office 365.

Perks and advantages

Plus Incentives and Bonuses

📌 Service Desk Engineer Freshers Be/b Tech Voice Process Pune B'lore Hyd Bengaluru
🏢 White Horse Manpower Consultancy
📍 Bengaluru

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