The Senior Associate, People Services Team will have responsibilities to Deliver People Services through Consultation and Collaboration with Regional partners which includes Program Participation, Solution Design and Stakeholder Management
Role & responsibilities
Provides HR transactional/administrative support on HR queries related to process, policies, Data administration, Payroll, HR systems, preparation of operational metrics, employee file maintenance etc.
Works closely with our internal HR teams to ensure efficient service delivery on Recruitment, on-boarding and Employee Life cycle processes for our employees and managers.
Analyse key performance data to recommend and implement continuous process improvements & involves self in system/User acceptance testing along with relevant HR teams.
Responsible to work with the country HR teams to maintain the right data in the HR systems
Ensures that all the assigned tasks & responsibilities to self and team are completed within the agreed timelines
Partners with internal HR teams such as C&B;, reporting, Talent acquisition etc.
to develop simplified way of working that ensures effective HR process output for our employees & managers
Delivers high quality and consistent service delivery to all internal customers and stakeholders ensuring that the processes are effective & meet compliance.
Demonstrate readiness and approachable attitude at all times to assist other cross-functional teams/processes
Preferred candidate profile
Working in a Global HR Organization
Preferably part of a few Migrations in an offshored environment
Valuable knowledge of SAP SuccessFactors or Workday and HR ticketing systems such as Service Now or Siebel.
Experience in handling multiple streams of work concurrently while applying excellent time management and communication skills
Experience in lean processes, process improvement, implementation of enabling HR technologies will be an added advantage
Working knowledge in HR Operations, Onboarding and Recruitment process support would be an advantage
Should be comfortable working with stakeholders and presenting recommendations.