Required Skills
Robust hands-on experience in ServiceNow ITSM implementation, customization, and development.
Proficiency in: JavaScript ,Glide APIs ,HTML ,CSS ,AJAX ,ServiceNow server-side and client-side scripting
Experience with:
Flow Designer
IntegrationHub
Service Catalog development
Business Rules
Client Scripts
UI Policies
UI Actions
Solid understanding of ITIL processes and ITSM best practices.
Experience building REST and SOAP integrations.
Knowledge of Agile/Scrum development methodologies.
Excellent analytical, troubleshooting, problem-solving, and communication skills.
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
3–7 years of overall IT experience.
ITOM modules
Experience working in large-scale enterprise ServiceNow environments.
Exposure to DevOps practices, CI/CD pipelines, and source control tools such as Git.