Job Summary

We are looking for a hands-on ServiceNow Lead with deep expertise in Field Service Management (FSM), EAM and proven experience delivering multiple implementations. The candidate will lead technical design, development, configuration, and deployment activities while providing guidance to the development team.

Key Responsibilities

8+ years of ServiceNow experience with robust hands-on development expertise.

Minimum 2–3 end-to-end ServiceNow FSM implementations.

Expertise in: Work Order Management

Scheduling & Dispatching

Dispatcher Workspace

Agent Mobile Application

Asset & Inventory Management

Flow Designer and Integrations

Ability to lead technical workshops and solution discussions with customers.





Robust development skills including Business Rules, Script Includes, Client Scripts, and IntegrationHub.

Experience in code reviews, technical documentation, and best practices implementation.

Mandatory

Certification

ServiceNow Certified Implementation Specialist (CIS-FSM) Preferred Certifications

ServiceNow CSA

ServiceNow CAD

ITIL v4 Foundation Both roles require robust communication skills, customer-facing experience, and the ability to drive successful ServiceNow FSM and EAM implementation and transformation programs.

📌 Servicenow Lead Noida
🏢 Tachyon Technologies
📍 Noida