Senior Customer Care Executive Whitefield

Senior Customer Care Executive Whitefield

30 Jul
|
Everest Fleet
|
Whitefield

30 Jul

Everest Fleet

Whitefield

Key Responsibilities:
Manage and build robust relationships with drivers.
Handle and resolve driver grievances, concerns, and operational issues.
Drive driver engagement, retention, and performance.
Coordinate with Operations, HR, and other internal teams for timely issue resolution.
Monitor driver satisfaction and identify areas for improvement.
Ensure effective communication of company policies, processes, and updates.
Track driver-related metrics and prepare regular reports.
Mentor and support Driver Relationship Managers in handling complex cases.

Pay: ₹30,000.00 - ₹40,375.71 per month

Advantages
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Senior Customer Care Executive Whitefield
🏢 Everest Fleet
📍 Whitefield

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