Key Accountabilities
End-to-End Operational Ownership
Lead complete cargo lifecycle management — booking to discharge.
Oversee vessel planning, cargo allocation, stowage compliance, and turnaround performance.
Ensure optimal utilization of fleet capacity and port infrastructure.
Drive service reliability and schedule adherence across GCC ports.
Governance, Compliance & Risk Management
Ensure strict adherence to maritime regulations, port authority norms,

customs requirements, and international shipping standards.
Govern SOP adherence and internal control frameworks.
Lead internal and external audits, compliance reviews, and risk mitigation initiatives.
Maintain system integrity across cargo management platforms (ERP, TOS,

Cargo Management Systems).
Financial & Cost Control Accountability
Own operational P&L; components including port costs, demurrage,

detention, stevedoring, and vessel turnaround costs.
Drive cost optimization initiatives while maintaining service standards.
Monitor budget vs. actual performance and implement corrective actions.
Improve contribution margins through operational efficiency.
Performance & KPI Governa• Establish and monitor KPIs such as:

o Vessel Turnaround Time (TAT)





o Berth productivity o Cargo damage/loss ratio o Port cost per TEU/ton o On-time sailing performance o Drive continuous improvement programs.
Stakeholder & Vendor Leadership
Manage relationships with port authorities, terminal operators, customs officials, freight forwarders, and shipping agents across GCC.
Oversee contracts and SLAs with service providers.
Partner closely with Commercial, Finance, Safety, and Technical teams.
Digital & Systems Governance
Ensure accuracy and integrity of cargo documentation and operational systems.
Drive digitalization initiatives and process automation.
Lead system enhancements for planning, tracking, and financial control.
Team & Organizational Leadership
Lead multi-location GCC operations teams.
Build leadership strength and succession planning.
Foster a safety-first, compliance-driven, performance-oriented culture

Additional Skills Sets / Abilities Desired
Solid exposure to GCC port operations.
Excellent process knowledge
Adaptable to work on any shift
You may have to work a different shift based on business requirements.
Should be willing to travel for business requirements

📌 Sr Manager Cargo Operations Thane
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