Team Lead Contact Centre Maharashtra

Team Lead Contact Centre Maharashtra

30 Jul
|
Aditya Birla Capital
|
Maharashtra

30 Jul

Aditya Birla Capital

Maharashtra

Manage a team of telecallers handling outbound lead calling campaigns.

Monitor daily performance, attendance, and productivity.

Conduct team huddles, briefings, and performance reviews.

Provide real-time guidance and support to improve conversions.

Ensure timely calling of allocated leads through dialer/CRM systems.

Drive conversion of leads into business (loan bookings, customer acquisition).

Monitor lead funnel (dial → connect → interested → conversion).

Optimize calling strategy to improve conversion ratios.

📌 Team Lead Contact Centre Maharashtra
🏢 Aditya Birla Capital
📍 Maharashtra

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