To audit calls of Telecalling Associates to identify strengths and areas of improvement. To provide individual feedback and coaching to the Associates. To learn and use AI Quality Audit Tool to improve process performance.
Profile
HSC or Graduate.
2+ years as a Quality Auditor of a sales process in a BPO.
Valuable English communication skills.
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📌 Sr Quality Auditor Thane
🏢 PlatinumOne
📍 Thane
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