We are a Silicon Valley based company focused on case acquisition for lawyers. Specifically, we focus on mass tort case acquisition, leveraging AI to improve case acquisition. We have a team of senior product, marketing, and engineering leaders from Silicon Valley, India, and Romania with proven experience in launching successful products. We provide a fast-paced setting, work on many exciting problem areas, opportunities to learn and grow, and excellent pay based on performance.
Roles and Responsibilities
Performance-oriented candidates with a minimum of 2 years of work experience in a US/Canada sales/cross-selling/lead generation process in an International BPO
Responsible for effectively handling customer queries and providing exceptional customer service
Maintaining consistent productivity and consistently achieving assigned sales targets
Ability to handle clients professionally during all interactions
Meet call quality requirements according to call monitoring guidelines Effective presenter, negotiator, collaborator, and deal closer
Creating and monitoring sales pipeline and achieving assigned goals and targets
Motivation for sales, sales planning, implementation, and rapport building
Establish, develop, and maintain positive business and customer relationships.
Required Skillset
At least 2 years of US/Canada Sales/Lead Generation (Voice) experience
Excellent people and interpersonal skills
Working experience in a call center handling outbound sales operations
Both graduates and undergraduates can apply
Tech-savvy with a positive understanding of/ability to learn new technologies
Find creative solutions to effectively address customer concerns
Probing skills, as relevant to the issue and level of the caller
Find opportunities and suggest process improvements
Ability to empathize and work with customers in real-time to resolve issues.
PERKS & PERKS:
Monthly Incentive
5 days a week (US shifts)
Saturday & Sunday fixed off
Free Cab Facilities for pick-up and drop
Free Meals & Refreshments.
📌 Sr Executive Operations Us/canada Voice Process Noida (India)
🏢 Demandlane
📍 India
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