811-CEC-Subject Matter Expert-Digital Banking Kotak 811-Contact Centre Inbound - The role is for a Subject Matter Expert specializing in Digital Banking, focusing on Kotak 811 Contact Centre inbound operations.
The candidate will be expected to have deep knowledge of digital banking products and services to support customer queries effectively.
The position is based in Noida and involves working closely with the contact center team to ensure high-quality service delivery.
No explicit skills, languages, or experience requirements are mentioned, but expertise in digital banking and customer service is implied.
The role demands solid communication and problem-solving abilities to handle inbound customer interactions efficiently.
The job is suited for candidates with prior experience in banking or financial services, particularly in digital channels.
No specific educational qualifications or perks are detailed in the description.
The job does not explicitly mention shift timings or work mode but is likely office-based given the location details.

📌 Subject Matter Expert Digital Banking Noida (India)
🏢 Kotak Mahindra Bank
📍 India