Key Responsibilities
Provide ERP software support, including installation, configuration, troubleshooting, and user assistance.
Implement ERP and Accounting Software solutions at customer locations.
Understand customer business processes and configure the ERP system accordingly.
Conduct user training and provide post-implementation support.
Resolve customer queries through phone, remote support, and onsite visits.
Coordinate with the development team to report issues and follow up on resolutions.
Prepare implementation documentation and maintain project records.
Ensure timely and successful project implementation with high customer satisfaction.

Requirements
Male or Female candidates can apply.
Minimum 1 year of experience in ERP or Accounting Software implementation/support preferred.




Freshers with Accounting or ERP knowledge are also welcome to apply.
Bachelor's Degree in Commerce (B.Com), Computer Applications (BCA), Computer Science, or related field is preferred.
Valuable knowledge of Accounting concepts and GST.
Robust communication and customer handling skills.
Basic knowledge of SQL/Database will be an added advantage.
Willingness to travel for customer implementation and training.
Ability to learn quickly, solve problems, and work independently as well as in a team.
Positive attitude and passion for customer service.

Pay: ₹12,500.00 - ₹20,000.00 per month

Perks
Cell phone reimbursement

Work Location: In person

📌 Software Support Executive Kottayam
🏢 TECH SAVVIES
📍 Kottayam