Key Responsibilities
Make outbound calls to prospective and existing customers.
Handle inbound customer inquiries professionally.
Generate and follow up on leads.
Explain company products
Maintain accurate customer records in CRM or Excel.
Follow up with customers to ensure satisfaction.
Achieve daily and monthly calling targets.
Coordinate with internal departments to resolve customer queries.
Requirements
Bachelor's degree or Diploma
0–2 years of experience as a Telecaller, Customer Support Executive, or Call Center Executive.
Excellent communication skills in Malayalam; knowledge of English and Hindi is an added advantage.
Basic computer knowledge (MS Office, Excel, Email).
Robust interpersonal, persuasion, and customer service skills.
Ability to work under targets and meet deadlines.
Work Location: In person
📌 Telecaller Kozhikode
🏢 DKHKIA
📍 Kozhikode
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