We're looking for Technical Support Engineers!

Qualifications Resolve technical issues from support tickets, ensuring minimal downtime.

Analyze platform gaps and bugs, collaborating with engineering and QA.

Document technical resolutions and create knowledge base content.

Manage SLAs while handling multiple priorities and client escalations.

Timely and effective issue resolution with root cause analysis.

Technical documentation for repeated issues and resolutions.

Internal feedback loop to support product and process improvement.

Enhanced customer satisfaction through technical troubleshooting and education.

Qualifications & Skills Excellent verbal and written communication skills with the ability to collaborate effectively across teams





Solid organizational and time management skills with the ability to manage multiple tasks and priorities simultaneously

Analytical mindset with robust problem-solving and decision-making abilities

High attention to detail and commitment to delivering accurate, high-quality work (*Note: Scoutit is an independent candidate sourcing partner for this hiring. All applications, candidate screening, and hiring-related actions are conducted directly by the respective employer’s authorized recruitment team. Relevant candidates will be contacted via email and asked to fill in additional details as part of the next stage of the application process.) Skills: troubleshooting,technical support,communication

📌 Technical Support Engineer Noida
🏢 Scoutit
📍 Noida