Role Overview:

ConceptNXT Technologies LLP is looking for energetic and experienced Telesales Executive to join our sales team. Candidates with experience in the IT service industry will be preferred.

Key Responsibilities:
Make outbound calls to potential customers and explain IT services & solutions.
Generate recent leads and schedule appointments for the sales team.
Perform regular follow-up calls to maintain solid customer engagement.
Understand customer requirements and provide accurate product/service details.
Maintain call logs, CRM updates, and daily activity reports.
Coordinate with the sales and marketing teams for campaign execution.
Meet daily/weekly/monthly call and lead generation targets.

Required Skills:
2–3 years of experience as a Telesales Executive in an IT service or IT solutions company.
Robust communication, listening,



and customer handling skills.
Ability to understand and explain IT services such as:

– Cyber Security solutions (firewalls, endpoint security, email security, MDM, etc.) – Cloud solutions (Microsoft 365, Azure, AWS)

– IT Hardware solutions (laptops, desktops, servers, networking devices)
Knowledge in the above areas will be considered a strong value-added advantage.
Good persuasion and negotiation skills.
Proactive, target oriented, and self-motivated.
Familiarity with CRM tools and basic computer operations.

Salary + incentive Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Telesales Executive Thiruvananthapuram
🏢 CONCEPTNXT TECHNOLOGIES
📍 Thiruvananthapuram