Key Responsibilities
Make outbound calls to prospective customers from the provided database.
Introduce the company's services professionally.
Understand customer requirements and identify business prospects.
Follow up with potential customers via calls, emails, or WhatsApp.
Coordinate with the Sales team regarding lead status and customer requirements.
Build and maintain positive customer relationships.
Handle basic customer queries and escalate complex issues when required.
Required Skills
Excellent verbal communication skills in English
Robust convincing and negotiation abilities.
Good interpersonal and customer handling skills.
Basic computer knowledge (MS Excel, MS Word, Email).
Ability to work in a target-oriented workplace.
Positive attitude and willingness to learn.
Qualifications
Graduate in any discipline (Preferred).
Experience
0.6–3 years of experience in Telecalling, Customer Support, Inside Sales, Lead Generation, or a similar role.