Job Title : Transition Manager

Location : Kolkata, India

Experience : 10+ Years

Industry : BPO / BPM

About Latinum:

Latinum is looking for an experienced Transition Manager for a global client to lead end-to-end transition programs across global business operations. The role requires robust expertise in transition planning, governance, stakeholder management, risk mitigation, and seamless execution of process migrations within a BPO/BPM setting.

Key Responsibilities
Lead end-to-end transition programs from due diligence through Go-Live and stabilization.
Develop and execute transition plans, ensuring delivery within agreed timelines and governance frameworks.
Drive Knowledge Transfer (KT), resource onboarding, training, and technology implementation activities.
Collaborate with cross-functional teams including Delivery, Technology, Infrastructure, Quality, and Talent Acquisition to ensure successful transition execution.
Monitor project risks,



drive mitigation plans, and ensure business continuity throughout the transition lifecycle.
Conduct governance meetings, program reviews, and Steering Committee reviews while providing regular stakeholder updates.
Ensure completion of transition documentation, tollgate artefacts, dashboards, and successful handover to operations.

Requirements
10+ years of experience in Transition Management within a BPO/BPM or Shared Services environment.
Proven experience managing end-to-end transition and migration programs.
Strong expertise in Due Diligence (DD), Knowledge Transfer (KT), governance, risk management, and stakeholder management.
Excellent project management, communication, and cross-functional collaboration skills.
Experience working in a global delivery setting is preferred.

📌 Transition Manager Kolkata
🏢 Latinum Hr Solutions
📍 Kolkata