We are seeking a skilled Facility Management Services (FMS) Engineer to provide in office support for enterprise network and security infrastructure.
The candidate will be responsible for monitoring, maintaining, troubleshooting, and supporting LAN/WAN networks, network security devices, Check Point firewalls, and Zscaler cloud security solutions.
Monitor and maintain LAN, WAN, Wi-Fi, internet, and network security infrastructure.
Troubleshoot network connectivity, latency, packet loss, DNS, DHCP, routing, and switching issues.
Configure and support routers, switches, VLANs, trunking, access ports, and routing protocols.
Perform first- and second-level troubleshooting for network and security incidents.
Administer and monitor Check Point firewalls:
Security policy management, NAT rules, Network objects, VPN connectivity, Access control and threat-prevention policies, Firewall logs and incident analysis
Support Zscaler solutions :
Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), URL filtering and cloud firewall policies,
User authentication and access policies, Zscaler Client Connector troubleshooting, Application access and connector-related issues
Requirements
Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related discipline.
Working knowledge of Check Point firewall administration and troubleshooting.
Experience supporting Zscaler ZIA and/or ZPA environments.
Ability to analyze firewall, proxy, authentication, and network logs.
Familiarity with ticketing and IT service management processes.
Good communication, documentation, and customer-support skills.
Ability to work independently in an in office customer setting.
Certification Requirements:
CCNA certification is required or strongly preferred.
Check Point certification, such as CCSA or CCSE, is preferred.
Zscaler certifications, such as ZIA Administrator or ZPA Administrator, are an advantage.
📌 Network Security Engineer Mumbai
🏢 SNSIN
📍 Mumbai