Sales & Lead Conversion (Telesales) Outbound Calling: Proactively contact prospective students and parents from our database to introduce our academic programs.
Lead Management: Diligently track and follow up on leads generated from digital campaigns, social media, and walk-ins.
Admissions Focus: Achieve monthly "JG" (Join Group/Admission) targets by effectively communicating program advantages and handling objections.
CRM Documentation: Accurately update lead statuses, call outcomes, and follow-up schedules in the CRM/management system (e.g., ExtraaEdge/TAB).
Relationship Building: Act as the primary point of contact for inquiries, ensuring a smooth and supportive experience for potential students. 2.
Digital Marketing Coordination Campaign Execution: Assist in executing local area marketing (LAM) and digital campaigns to boost brand visibility.
Content Management: Manage social media updates and ensure timely posting of program information and promotional material.
Inbound Engagement: Monitor digital inquiries (via WhatsApp, social media, or website) and respond promptly to maintain high engagement levels.