Role & responsibilities
Make outbound calls to international leads generated through Meta Ads, Google Ads, the website, and partner referrals.
Understand the guest's health concerns and wellness goals.
Explain BookMyVeda's services and recommend suitable Ayurveda and wellness programmes.
Build trust and answer guest queries regarding treatments, resorts, doctors, pricing, and travel.
Follow up consistently with leads until closure.
Convert enquiries into confirmed bookings.
Maintain accurate records of every interaction in the CRM.
Coordinate with the operations and wellness teams for seamless guest handling.
Meet daily call targets, follow-up targets, and monthly sales targets.
Ensure a premium customer experience throughout the sales journey.