Troubleshooting VOIP Network issues.
in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc.
Troubleshooting skills in UC devices like CUCM, UCCX,CUC.
Should be having knowledge of Third-party recording application and servers.
Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones.
Positive Knowledge of PRIs, Cisco Voice Gateways, IP Telephony.
Familiarity with WAN and LAN systems.
Experience with E1, FXS SRST and SCCP.
Hands on experience on Network and Cisco Voice devices.
Work experience on IP Phone , Gateway and CUCM configuration.