Expert Power Profile

Job Summary The Executive is responsible for connecting with clients through outbound calls to understand their qualified background, gather detailed career information, and ensure the creation of high-quality professional profiles. This role requires excellent communication skills, attention to detail, and a customer-centric approach to deliver a seamless client experience.

Key Responsibilities
Make outgoing calls to clients to collect their career details (work experience, skills, job roles, achievements and career goals).
Gather complete and accurate information to create their skilled profile.
Complete assigned tasks on time according to the given turnaround time (TAT).
Keep client records accurate, updated, and organized in the internal system.

Required Skills
Excellent verbal communication and interpersonal skills.




Strong probing, listening, and comprehension abilities.
High attention to detail and accuracy in documentation.
Ability to engage confidently in professional conversations with clients.
Good organizational and time management skills.
Microsoft Office (Word, Excel, Outlook).

Eligibility Criteria
Graduate in any discipline.
0–3 years of experience in telecalling, customer service, recruitment, or client servicing.

Preferred Competencies
Customer-focused mindset with a qualified approach.
Ability to manage multiple client interactions efficiently.
Strong ownership and accountability for assigned tasks.

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