Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.
Key Responsibilities:
Handle customer queries related to banking products and services through voice, chat, or email.
Assist customers with account-related requests, transactions, and banking procedures.
Resolve customer concerns efficiently while maintaining high service standards.
Ensure compliance with banking regulations, company policies, and data security guidelines.
Maintain accurate records of customer interactions and transactions.
Meet quality, productivity, and customer satisfaction targets.
Eligibility Criteria:
Minimum 1 year of experience in the banking industry is mandatory.
Excellent communication skills in English.
Solid problem-solving and customer service skills.
Willingness to work in rotational shifts,
including night shifts, if required.
Basic computer knowledge and proficiency in MS Office.
Salary:
CTC: 3.2 LPA(22k -Take home)
Why Join Us?
Market-competitive salary package.
Career growth opportunities in the international banking sector.
Qualified and collaborative work environment.
Training and skill development programs.
Excellent communication and interpersonal skills
B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
Please bring the original physical copy of any of your identification documents for verification.
Anyone who attended interview before 30 days are not eligible to attend walk-in.
Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
📌 Walk In Firstsource Is Hiring International Banking Process Bengaluru
🏢 Firstsource
📍 Bengaluru
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