Job Summary The Receptionist is responsible for managing the front desk, welcoming visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day office operations. The role requires excellent communication, organizational, and customer service skills.
Key Responsibilities
Greet and welcome visitors in a skilled and courteous manner.
Answer, screen, and forward incoming phone calls.
Maintain the reception area to ensure it is clean and presentable.
Manage visitor logs, issue visitor passes, and notify employees of visitor arrivals.
Receive, sort, and distribute incoming mail, packages, and courier deliveries.
Schedule appointments and meeting room bookings.
Maintain office supplies and coordinate replenishment when required.
Assist with travel arrangements, courier services, and administrative tasks.
Handle basic inquiries from clients, vendors, and employees.
Maintain records, filing systems, and databases.
Support HR and Administration with documentation and employee onboarding activities.
Ensure confidentiality of company information and visitor records.
Qualifications
High school diploma or bachelor's degree in any discipline.
13 years of experience as a receptionist or in a front office/customer service role.
Freshers with excellent communication skills may also apply.
Required SkillsExcellent verbal and written communication.
Robust interpersonal and customer service skills.
Proficiency in MS Office (Word, Excel, Outlook).
Good organizational and multitasking abilities.
Skilled appearance and positive attitude.
Ability to work independently and as part of a team.
Preferred SkillsKnowledge of office administration procedures.
Experience with telephone systems and visitor management software.
Basic knowledge of document management and record keeping.
Working ConditionsFull-time, office-based role.
Standard working hours with flexibility as required.
Key Performance Indicators (KPIs)
Timely and skilled handling of calls and visitors.
Visitor satisfaction.
Accuracy in maintaining records and documentation.
Effective coordination of meetings and office support activities.
Prompt handling of correspondence and administrative requests.
📌 Walk In Reception Manager Bengaluru
🏢 aihustle
📍 Bengaluru
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