The Software Engineer (Production Support) ensures the stability and performance of our world-class background check platform. This role is dedicated to real-time monitoring, troubleshooting, and code-level defect resolution during critical business hours. You will work cross-functionally with infrastructure and security teams to maintain high system availability.

Shift Timings:

This role requires flexibility to work in a rotational shift setting to provide extended coverage:
Afternoon Shift: 2:00 PM 11:00 PM
Night Shift: 5:00 PM – 2:00 AM
Note: Candidates must be comfortable with these timings and potential weekend rotations as business needs dictate.

Responsibilities (Duties):
Application Support: Provide high-priority troubleshooting and issue resolution across all environments.
Incident Management: Monitor system health and respond to application alerts during night-shift operations to ensure zero downtime.
Defect Resolution: Debug and write productive code fixes for production issues using Java and Spring Boot.
Root Cause Analysis:



Perform investigations into system failures and implement permanent fixes.
Deployment Support: Manage and support build and deployment processes (CI/CD) during off-peak hours.
Communication: Provide explicit handovers between shifts and updates to stakeholders on critical production incidents.

Qualifications:
Education: BE/BTECH/MS in Computer Science or equivalent.
Experience: 4+ years in Java development or production support.
Backend Tech: Java (i18n), Spring Boot, J2EE (JSP/Servlets, EJB3, JMS, JDBC, JMX), message queuing/caching (SQS, Redis, Memcached).
Web Services: RESTful Web Services/SOA, XML, XSL, JAX-RS, and JSON.
Database/Servers: MYSQL, Tomcat, JBoss, SQL Server, and MongoDB.
Frontend: Ability to debug UI issues in Angular, JavaScript, or TypeScript.
Tools: Experience with Jenkins, AWS CodeBuild, or similar CI/CD tools.
Mindset: Self-starter who can work independently during night shifts with minimal supervision.

📌 Walk In Senior Engineerproduction Support Java Hyderabad
🏢 Accurate Background
📍 Hyderabad