Job Purpose

Basis the received training, processes any and all requests stemming from customers, which refer to the Rail/Hotel/Air/Car services in the client's service portfolio, using the client's tools and procedure. Is responsible for assimilating and putting in practice any process updates provided by the client or the internal support team. Ensures that all issued travel documentation is correct and is received by the intended recipient in a timely manner.

Adheres to the schedule and ensures that all individual SLAs are met. Communicates with all WNS & client teams through all available channels whenever required

Required Skills and Qualifications:
Experience in International BPO preferred
Minimum Education qualification required - UG
Preferred minimum 1 year of Voice experience required
Robust analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
5 Days WFO & 2 days week offs (Rotational)

📌 Walk In Stand Out Get Hired International Voice Ug/graduates Bengaluru
🏢 WNS Holdings
📍 Bengaluru