Role & responsibilities

Role

O365 and Exchange Admin

Required Technical Skill Set

Office365 L3, MS Exchange (2016) L3

Must-Have
6+ Years of in-hand experience in Messaging Infrastructure.
Working knowledge on Windows Server Administration (2016).
Working knowledge on Active Directory.
Experience in Migration to O365 (Cutover and Staged).
Experience in MS Teams and Outlook Troubleshooting.
Working knowledge on O365 Licensing.
Experience in Trustwave SEG.
Familiarity with up-to-date operating systems and server platforms.
Knowledge of network, network security systems, database and data backup.
Knowledge of Exchange Management Shell and Powershell Online.
Experience with cloud technologies including Azure.
Excellent problem-solving skills.
Good analytical and communication skills requirements
Ability to adapt and learn / take on new responsibilities and challenges.




Valuable communication skills with both technical and management teams

Good-to-Have
Assessing the stability, security, and scalability of Exchange and O365 Workplace.
Troubleshooting system and server errors.
Reviewing system error logs and user-reported errors.
Knowledge on Cyberark and Service-NOW.

SN Role descriptions / Expectations from the Role

1
Maintaining, Managing and Troubleshooting Exchange On-prem environment.

2
Plan and manage Office 365 Environment and users.

3
Perform periodic maintenance / patching as required
Support O365 Environment and users; raise and work on case with Microsoft as and when required.
Log all activities and tasks in ticket system and intranet system.

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