Role & Responsibilities
Contact prospective students through inbound and outbound calls.
Explain Academy's GST, Income Tax, ROC, Excel, Tally, and Finance courses.
Understand candidates' career goals and recommend suitable courses.
Convert enquiries into admissions by providing accurate course information.
Follow up with leads generated through social media, website, and marketing campaigns.
Maintain lead details and update CRM/Excel regularly.
Coordinate with the admissions and marketing teams for student onboarding.
Handle WhatsApp, email, and phone enquiries professionally.
Achieve weekly and monthly admission targets.
Build solid relationships with prospective students and parents.
Attend counselling sessions and education fairs whenever required.
Maintain high standards of customer service throughout the admission process.





Preferred Candidate Profile
Graduate in any discipline (Commerce background preferred).
Freshers with excellent communication skills are welcome.
03 years of experience in tele sales, education counselling, customer support, BPO, or inside sales.
Fluent in Tamil with positive communication in English.
Confident in speaking over phone and handling objections.
Target-oriented with solid convincing and negotiation skills.
Basic knowledge of MS Excel, Word, and email.
Positive attitude, self-motivated, and eager to learn.
Experience in EdTech, training institutes, or educational counselling will be an added advantage.

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