30 Jul
|
The Executive Centre
|
India
30 Jul
The Executive Centre
India
Responsibilities
Community Engagement & Event Management
• Brainstorm, propose, and organize creative events (e.g., networking sessions, wellness
workshops, CSR initiatives) to drive member engagement.
• Coordinate end-to-end event logistics, including vendor partnerships, venue bookings,
and promotions.
• Gather post-event feedback to measure success and improve future initiatives.
Member Engagement & Satisfaction
• Proactively interact with members to understand their needs and tailor community
activities accordingly.
• Promote exclusive member advantages and well-being programs to enhance loyalty.
• Address member inquiries or concerns related to community offerings with a service oriented
approach.
Collaboration & Outreach
• Identify and onboard vendors, sponsors, and local partners to elevate event quality and
value.
• Work with cross-functional teams (Marketing, Operations)
to amplify community
initiatives.
Administration & Reporting
• Maintain records of event attendance, member feedback, and engagement metrics.
• Assist in tracking community-related KPIs (e.g., satisfaction scores, retention rates) and
prepare reports for leadership.
• Create content that can be shared on the company’s social media channels.
Key Performance Indicators (KPIs)
Strategic Engagement
• Host 4 high-quality events per month.
• Annually develop and execute 6 annual member perks.
• Produce monthly content creation for TEC’s social media channels.
• Partner with 1 member company to co-host an event per annum.
• Maintain a minimum CSAT score of 4 / 5 for community satisfaction.
📌 Executive Community Bengaluru (India)
🏢 The Executive Centre
📍 India