Job Description
Only indoor work, Maintaining applications and online portal operating works.
Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution.
Set a transparent mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement
Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs.
Qualifications Experience: Minimum 1 to 3 years into Customer Services or banking sector.
Minimum Graduate, Post-Graduate qualification preferred.
Must be comfortable working with a variety of technology systems. Active online presence and familiarity with company online portal.
Customer support background, worked on social media tools.
Must be valuable at people and relationship management to deal with a variety of stakeholders.
Must possess a soft calm personality to handle the clients.

📌 Customer Service Executive Salem
🏢 Important Business
📍 Salem