30 Jul
|
Right Advisors
|
Mumbai
30 Jul
Right Advisors
Mumbai
Job Description: Position : Customer care Executive Experience : 3+ years Location : Mumbai
Job Description
Taking calls from Customers, answering questions, or addressing any concerns they may have.
Handle many inbound & make outbound calls to & from Customers. Addressing customer questions from various mediums, call, email & Chat.
Creating Tickets for each queries received via various mediums & updating the records properly
Making reports EOD basis
Desired Candidate Profile
Graduate Minimum, Postgraduate would be an advantage.
Should have a minimum of 3 years of experience into calling.
Should be a explicit and effective communicator.
Computer Skills
Knowledge of CRM Systems
Should be proactive in identifying problems and suggesting solutions.
Work rules
Timing: 12 Hours Shift
Working: WFO from (Mon – Sat) WFH (Sun)
Working days: Monday to Sunday – to be given a week off mid-week
📌 Customer Care Executive Mumbai
🏢 Right Advisors
📍 Mumbai