Role We are looking for a high-performing Customer
service qualified for VIP SHAADI who is self driven, loves to interact with
customers, can easily strike a conversation with customers and is a high
achiever. He should be enthusiastic for Sales & Service for Shaadi’s current
business VIP SHAADI which is a high end luxury service for the Rich and
Affluent HNI’s. We are in the business of finding people happiness and
consequently somebody who is jovial, mature, and result-oriented and cares
deeply for our customers will be able to succeed in this role. The role is a customer interaction, team
coach role for VIP SHAADI where the individual is expected to handle
escalations, be extremely driven to resolve situations of irate customers,
handle the entire consultant team and drive them to achieve sales & service
success, through a large and distributed Telesales organization. The scope of
responsibility includes: Job Specs: For the VIP SHAADI
business the candidate will need to: •




Ensure accurate
identification of the clients’ requirements and helping them find the right
match with a seamless best in class experience over the phone.•
To be progressive
in the approach and yet respect tradition and backgrounds for our HNI clients.•
Ensure
adherence to service delivery standards and excellence in service.•
Needs
to be partner with the clients in their search for life partner. Requirements •
Ideally should have
a minimum of 1 year of customer service experience•
Excellent verbal
and written communication skills (preferred languages- Bengali, Gujarati)•
High on Emotional
Quotient•
An abundance of
patience and persuasion•
A very positive and
can-do attitude•
Pleasant
personality

•
Highly skilled
and service oriented

📌 Customer Service Executive Mumbai
🏢 Recognized
📍 Mumbai