Key Responsibilities Area

 Follow work schedule time and safe work practices.

 Follow grooming and uniform guidelines as per the QSR Grooming Guide

 Effectively open and operate the assigned outlet within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times and protecting stakeholders interests

 Assist the Assistant Restaurant Manager/Restaurant Manager in the day to day running and supervision of manpower and scheduling

 Own and manager peak period business as per standard operating procedures

 Ensure readiness and realistic projections / forecasting on the shift

 Take complete responsibility for the entire shift operations relating to cash control, security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate corrective actions

 Ensure upkeep of equipment, facility, and operating setting by following up on scheduled checks as per the Maintenance Contracts





 Deliver on food quality by ensuring food sanitation and cleanliness practices in a secure, healthy and hygienic workplace

 Own the Customer experience and drive loyalty by adhering to food and service standards, encouraging customer feedback and resolving concerns within reasonable time limits. Use empowerment for Customer delight

 Provide regular feedback to the Central Kitchen team to escalate/highlight food concerns.

 Execute inventory and cost control process to control food wastage and preserve quality on the shift

 Train and certify the recent and tenured team members regularly to deliver consistent performance on the shift

 Be supportive and dependable to the Assistant Restaurant Manager/Restaurant Manager in running effective and efficient restaurant operations

Skills:- team member, qsr, team head, shift, Crew Member, Service Associate, Shift Leader, Assistant Restaurant Manager, Restaurant Manager and Shift Manager

📌 Team Leader Qsr Mumbai
🏢 Hunarstreet Technologies
📍 Mumbai