Executive Customer Care Non Voice Back End/non Voice Transaction Processing Complex Gurugram (India)

Executive Customer Care Non Voice Back End/non Voice Transaction Processing Complex Gurugram (India)

30 Jul
|
EXL
|
India

30 Jul

EXL

India

Description

Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Positive Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain valuable working Relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a energetic work environment.

Responsibilities

Assist in prototyping, testing, and documentation. Support developing product specifications and reports. Learn product development tools and methodologies. Participate in team meetings and discussions.

Qualifications

Graduate

📌 Executive Customer Care Non Voice Back End/non Voice Transaction Processing Complex Gurugram (India)
🏢 EXL
📍 India

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