30 Jul
|
Important Business
|
Gurugram
30 Jul
Important Business
Gurugram
To create robust relationships with the customers by following twin approach of ESQ and regular engagements through fulfilling service requests.
Live out ESQ culture by leading on customer engagements
Map the Neighborhood with customer segmentation across Current Accounts (Ex. DBSA), Savings Account, Trade, Assets, Trusts, Govt. Institutions, Other Institutions etc.
Create ready wish-list of 100 customers within the neighborhood
Regularly train herself/himself by using LUMOS and expertise of product managers and certify oneself on all regulatory certifications
Ensure Key Products and Processes are known (FATCA, AML, KYC and all product fulfillment related)
Has an effective sales culture through implementing eDSR by focusing on creating excellent customer service standards
Meet the budgeted financial targets - every quarte
📌 Customer Service Executive Gurugram
🏢 Important Business
📍 Gurugram