Please go through the Job Description Carefully

Duties & Responsibilities:
? Make about 250 outbound calls per day to potential customers
? Share information about our products and services by following sales scripts
? Answering potential customer questions and follow-up call questions
? Strategic approach to retention & customer service
? Sell / Upsell products and place customer orders/requests in the system
? Closing sales and leading customer through the purchasing process
? Follow up with customer calls for collections where necessary
? Answer incoming calls and respond to customer emails
? Identify problem statement & escalate issues to the Manager as appropriate
? Document call information according to standard operating procedures
? Record calls through a computerized system
? Perform customized targeted sales strategies
? Meet required targets for assigned leads / Database, active and inactive calls
? Manage Leads and Maintain a Healthy Conversion Rate

Required Skills:
? Telemarketing / Telesales or customer service experience
? A flair for sales with a go-getter attitude




? Ability to mould sales pitch according to the client behaviour & background
? Ability to withstand pressure & work in a fast-paced setting
? Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed

Required Functional Skills:
? Process & product knowledge of the services offered
? Language skills – good English communication and a regional language (Marathi)
? Ability to negotiate & convince
? Sales, data & goal oriented

Required Behavioural Skills:
? Values – Integrity, honesty, punctuality, process adherence & customer centricity
? Patience, listening, influence & persuasion
? Resilience and persistence
? Energetic & self-driven, exhibit professionalism

Work & Logistics:
? Day shift on a rotational basis – Work From Home / Work From Office.
? Must have a desktop / laptop / VoLTE supported mobile phone
? 4G VoLTE connection with valuable network / internet stability

Location : Mumbai

Job Type: Full time

Salary: ?10,000.00 - ?14,000.00 per month

📌 Telemarketing Executive Mumbai (India)
🏢 Recognized
📍 India