We are seeking an experienced and visionary Director – Travel & Hospitality (T&H;) Capability with deep expertise in the travel & hospitality industry preferably in airline, commercial ecosystem and up-to-date airline retailing. The role focuses on creating and driving industry solutions, advisory, AI enablement, strengthening capability offerings, innovation across airlines, hospitality, and allied travel segments.
Key Responsibilities
• Lead some of the T&H; capability growth programs through solution design, modernization, and innovation.
• Drive airline commercial transformation across NDC, Offer-Order journeys, Revenue Management, Revenue Accounting, and Distribution.
• Collaborate with clients and account teams to identify business pain points and design digital solutions.
• Continuously monitor T&H; industry trends and identify solution prospects including industry whitespaces for formulating and proposing solution
• Steer some of the key T&H; solutions from inception to deployment as an SME and solution owner.
• Champion agile and product thinking; prior product owner/manager experience is a plus.
• Connect industry trends with AI and emerging tech to identify high-impact use cases.
• Provide thought leadership and represent the organization in client and industry forums.
📌 Director Capability Gurugram
🏢 Wns Global Services
📍 Gurugram
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