Job Description:
• Punching SO of recent orders in Tally and making a dispatch plan.
• To make a benchmark of the Sales team monthly/weekly.
• Preparing Quotation and handling customer enquiries, processing vendor registration documents,
• Responding to complaints from customers and giving after-sales support when requested
• Handle rejections and replacements of customers and closing them on timely manner
• Customer Visit for order.
• Making sales reports, submitting daily, weekly and monthly sales reports to management.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
Ensure customer satisfaction and provide skilled customer support.
Job Specifications:
• Exceptional verbal and written communication skills are essential for interacting with customers and internal teams.
• Robust time management and organisational skills are necessary to handle multiple tasks and priorities.
• A commitment to providing excellent customer service is crucial.
• The ability to identify customer needs and resolve issues efficiently is a must.
• Must be able to work effectively as part of a team and support colleagues.