Company Description Fincity is India's first fully digital housing finance platform serving both consumers and banking and financial institutions. Using advanced technology, secure infrastructure, and irreversible encryption methods, Fincity manages the entire lending lifecycle online—from credit score checks to documentation support and loan sanctioning. The platform is designed to simplify home financing, reduce friction, and offer a seamless borrowing experience. Team members work on innovative digital solutions that help customers confidently achieve their homeownership goals. Joining Fincity means contributing to a rapid-growing, tech-driven environment in the financial services sector.
Role Description The Relationship Manager is a full-time, on-site role based in Bengaluru. This role involves managing and nurturing relationships with consumers, banking partners, and financial institutions, ensuring a smooth and positive experience throughout the housing finance process. Daily responsibilities include understanding customer requirements, explaining product offerings, coordinating documentation, and tracking applications through approval and disbursal. The Relationship Manager will collaborate with internal teams to resolve issues, provide timely updates to stakeholders,



and support the adoption of Fincity's digital platform. The role also includes maintaining accurate records, meeting service and conversion targets, and representing Fincity with professionalism and integrity.
Qualifications
Solid relationship management and customer service skills, with the ability to build trust and long-term partnerships.
Proficiency in communication and interpersonal skills, including clear verbal and written communication in English and local languages as needed.
Basic understanding of housing finance, lending processes, and documentation requirements, with an interest in digital financial services.
Organizational and time management skills to handle multiple cases, track progress, and meet deadlines and targets.
Comfort with technology, digital platforms, and data entry, with the ability to learn recent tools and systems quickly.
Problem-solving and analytical skills to address customer queries, identify issues, and coordinate effective solutions.
Prior experience in banking, mortgage, NBFCs, or financial services relationship roles is an advantage.
Bachelor's degree in business, finance, commerce, or a related field, or equivalent professional experience.

📌 Relationship Manager Bengaluru
🏢 Fincity
📍 Bengaluru