Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support & partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.
This role is the technical face of Platform and AI in the region
Builds POCs, and accelerators using Platform and AI Agents
Experiment with LLM improvements, Agentic orchestration, & workflow optimisation
Develop reusable components for regional consumption
Mapped to prospect AI Solution Architects in sprints to support POCs
Create knowledge assets that scale team and field capability

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop,



position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
Support product sales as a technical and domain expert of a client-facing sales team
Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
Provide feedback to product management about product enhancements that can address customer needs and provide additional value
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
Stay current on competitive analysis and market differentiation
Support marketing events including executive briefings, conferences, user groups, and trade shows

📌 Advisory Ai Foundry Architect Bengaluru
🏢 ServiceNow
📍 Bengaluru