Key Accountabilities/Duties & Responsibilities:
Data Update Proper usage of CRM & CRS
Handling Incoming and Outgoing calls
Proper documentation of guest data.
Follow up all the enquiry with proper note.
Conversion Ratio as per industry standard
Make all marketing offer calls.
Call missed call leads and convert them
Achieving target with all parameters: Occupancy Maintaining ARR Spa Transportation RNS Maintaining Reports: Daily (Package Sold) Productivity Report (Monthly Report)
Completing the sales process assignment allotted by team as per requirement. To make a document of all the process related to sales assigned.
Essential qualifications for the role are:
Preferred educational qualification for the role is a graduate degree in Hotel management or any other related degree
Minimum experience of (2 to 3) years is required for this role .